Frequently Asked Questions

How do I choose a color?

Select a color on the product page. The product image updates to the chosen variant so you can review the corresponding frame before adding it to your cart.

Are VORENIE frames unisex?

Yes. VORENIE eyewear is presented as unisex. Fit varies by face shape and personal preference.

Where do you ship?

Available destinations, shipping methods, prices and delivery estimates appear at checkout after you enter your delivery address.

Will I receive tracking?

When tracking is provided by the carrier, it is included in the dispatch confirmation.

Can I return an order?

Eligible items may be returned in accordance with our Returns & Refund Policy. Contact us before sending a return so we can provide the correct instructions.

How should I care for my eyewear?

Use a clean microfiber cloth. Rinse away dust, salt or sand before wiping, avoid household chemicals and prolonged high heat, and store the frame protected when not in use.