Refund policy
VORENIE — Return & Refund Policy
Last Updated: September 6, 2026
We want you to be completely satisfied with your VORENIE purchase.
Returns
Eligible items can be returned within 7 days of delivery, provided they are unworn, unused, and returned in their original condition and packaging.
EU & EEA
Mandatory consumer rights, including the applicable 14-day right of withdrawal, remain unaffected.
United Kingdom
Mandatory UK consumer cancellation rights remain unaffected.
Refunds
Approved refunds are issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us at support@vorenie.com with your order number and photos of the issue.
Return Shipping
Unless required by law or the item is defective or incorrect, return shipping costs are the customer's responsibility.
How to Request a Return
Contact:
Email: support@vorenie.com
Website: vorenie.com
Legal Business Address: RUA LIRIO, BRAZIL
Your mandatory consumer rights under the laws of your country remain unaffected.
VORENIE
Inspired by Italy. Designed for the world.