VORENIE — Shipping Policy

Last Updated: September 6, 2026

At VORENIE, we aim to make every order experience simple and seamless.

Order Processing

Orders are normally processed within [1–3 business days]. Orders placed on weekends or holidays may take longer to begin processing.

Shipping & Delivery

Shipping options, costs, and estimated delivery times are displayed at checkout and may vary depending on your destination.

Delivery times are estimates and may be affected by customs, carriers, weather, holidays, or other circumstances outside our control.

Tracking

Once your order ships, you will receive a confirmation email with tracking information when available.

Customs & Duties

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless stated otherwise at checkout, these charges are the customer's responsibility.

Address Accuracy

Please ensure your shipping address is correct before completing your order. Contact us immediately if you notice an error.

Email: support@vorenie.com

Lost, Delayed or Damaged Orders

If your order is significantly delayed, appears lost, or arrives damaged, please contact us at support@vorenie.com with your order number and relevant details. We will work with the applicable carrier to resolve the issue.

Your statutory consumer rights remain unaffected.